12327 Stratford Drive Clive, IA 50325

New Patients

Your first visit to Heartland Dermatology & Skin involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more.

There's also background information about our committed staff and our first visit procedures. Coming Soon, You'll be able to save some time by printing out and completing the patient forms in advance of your appointment.

Please be sure to bring your current Insurance card and a Photo ID to each appointment.

Mission Statement

Our practice is working together to realize a shared vision of uncompromising excellence in dermatology.

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.

Patient Medical History and Insurance Information Forms

If you are a new patient, plan on coming 15 minutes early for your appointment in order to fill out your insurance information and medical history forms. Please be sure to bring your current Insurance cards and a photo ID. Coming soon, you will be able to download patient forms and do them at home.

If you are really a "type A" personality, you still can read the 7 page HIPAA privacy policy from this site, which you must now read according to the new Health Information Portability Accountability Act (HIPAA). If you are able to do this at home, it can be a real timesaver. Have some coffee before doing so, it can be stupifying.

In the near future, we hope to implement a web portal which will allow you to enter a lot of your information right from your computer.

In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

What To Expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It will also help alleviate any unnecessary anxiety you may be feeling prior to your first appointment. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.

Map and Directions

Here are text directions to the clinic:

From Newton:
Take interstate I-80 west towards Des Moines, stay on this until you get to the University Ave exit. After you get off the exit ramp, go west (right) onto University and take a right onto NW123rd where you see First American Bank on the corner on your right. Go straight and on the left hand side you will see a sign that says “Wellington Ridge”, take a left onto Stratford Drive there. Heartland Derm will be on your right.

From Indianola:
Get onto US-65, then take the new bypass (Highway 5) west to I-35 and go north on I-35, then take the University Ave exit on the right. Go west onto University and at the third light, take a right onto NW123rd where you see First American Bank on the corner on your right. Go straight and on the left hand side you will see a sign that says “Wellington Ridge”, take a left onto Stratford Drive there. Heartland Derm will be on your right..

From Pella/Knoxville:
Go west on IA-163 BR, take IA-163 West. Next look for the new bypass (Highway 5) and go left to take that highway to I-35 north. (If you go right on Highway 5 from IA-163, you will need to follow the directions above for Newton residents) On I-35 north, get off the University Ave exit. After you get off the exit ramp, go west onto University and at the third light, take a right onto NW123rd where you see First American Bank on the corner on your right. Go straight and on the left hand side you will see a sign that says “Wellington Ridge”, take a left onto Stratford Drive there. Heartland Derm will be on your right.

From Johnston, Polk City:
Get onto I-35/80 and head West. Get off the University Ave exit on the right, go west on University, and you will see a First American Bank building on the right on the corner of University and NW 123rd. Go right onto NW123rd then go straight and on the left hand side you will see a sign that says “Wellington Ridge”. Take a left onto Stratford Drive there. Heartland Derm will be on your right.

From Atlantic:
Take I-80 east to Des Moines. Exit on 60th Street in West Des Moines and take a left at the light onto 60th street. You can go all the way to University on 60th and take a right onto University. On University, heading east, go left onto NW 124th street and follow it around the curve, looking for Heartland Dermatology on the left.

Note: Download the PDF file here to see a better map.